Privacy Policy

We take your privacy very seriously. Please note that your personal information is being collected for the purpose of supplying you with the products you order using the online ordering service and may also be used to provide you with information about The Honey Centre's services and products if you choose. This information is being collected, and will be held by, Buzzstop Ltd. Unless required by law, your information will not be disclosed to third parties. 

Shipping and Returns

Shipping and handling charges

Freight is charged by weight and destination. Please note that all international orders over $250 will be charged $12.00 insurance fee on top of the total shipping charge. Orders under $250 are covered. Please note that a nominal handling charge is included to cover the costs of packing, packaging materials, etc. We aim to keep these prices at a minimum to the customer and do NOT include a profit margin on shipping costs.

Delivery Targets

Delivery targets are a guide only and we do not guarantee that your order will be delivered within these delivery targets. Delivery to remote areas may take longer.

Domestic: up to 2 working days (no Saturday delivery).

International Air: 3-10 working days

Regarding international orders, you can expect that items will usually arrive at their destination within the time frame specified. Because we do not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the target delivery times. Delivery to areas outside major cities, or where your item is dutiable or held in customs, may take longer.

Dispatch

Orders are shipped promptly after clearance of funds.

Payment Methods

We accept Visa and Mastercard for all online orders.

Electronic Payment

Electronic payments through this site are highly secure. Credit card details are encrypted, so they cannot be read even in the unlikely event of the purchase details being intercepted.

Customs

Any additional import duty or tariffs incurred will be the responsibility of the customer. Please note that we have no control over the seizure of our products in international customs, therefore do not take responsibility for parcels withheld for this reason.

Product Quality

We consider our products to be of the highest quality. We take every precaution to ensure that the high quality of product is maintained.

Return Rights

Faulty products will be replaced free of charge if deemed so by Buzzstop Ltd. Goods returned must be in their original packaging, unopened and are returned at the customer's expense.

International air

Description:

Worldwide document and merchandise courier service to over various destinations.

Ideal where speed is vital or items are high importance

Customs clearance

Delivery to your doorstep

Delivery target: 3-10 working days.

PO Box delivery: No

Online tracking: Order status provided

Signature on delivery: No

Weight restrictions: Minimum – 250g

International Courier:

A document and merchandise courier service to various destinations

Ideal where cost is more important than speed

Delivery to your doorstep

Delivery target: 2-6 working days

PO Box delivery: Available to selected destinations only

Online tracking: Order status provided

Signature on delivery: Yes

Weight restrictions: Minimum – 500g, Maximum – 30kg

International Express Courier

Worldwide document and merchandise courier service to over various destinations.

Prompt delivery

Delivery target: 1-5 working days

PO Box delivery: Yes

Online tracking: Order status provided

Signature on delivery: No

Weight restrictions: Minimum – 200g, Maximum – 20kg

You can expect that your item will usually arrive at its destination within the time frame specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.

Terms and Conditions

Changes to this website

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

General information

The content of this website is for your information only - it is not advice. We will try to make sure that the information on this website is accurate and up to date, but we do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for.


Before you rely or act on any of the information on this website, you should get independent professional advice.

Local laws and regulations

By using this website, you confirm that you are not breaching any local laws or regulations existing where you are.

Liability

You use this website at your own risk. We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.

We exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law).

Hypertext links

This website may contain hypertext links to other websites that are not operated by us. These links are provided for your convenience and interest only.

We will not investigate or monitor the hypertext links to other websites. You link to them at your own risk. We are not responsible for the information contained on any website that you link to from this website.

You must not create a hyperlink to any of the pages of this website unless we give you our written consent first.

If you create a hypertext link to this website, you are responsible for all direct and indirect consequences of the link. You must indemnify us for all loss we suffer in connection with any link you have created.

Intellectual property and our other rights

We hold all copyright and other intellectual property rights in this website. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.

In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.

Governing law

This website is governed by the laws of New Zealand . When you access this website, you submit to the exclusive jurisdiction of the New Zealand courts.

Online Ordering Terms and Conditions

Use of the online ordering service implies full acceptance of these terms.


Our online ordering service is an automated order processing system used to purchase goods and/or services from Buzzstop Ltd. We will make every effort to fulfill orders placed using this online service but we do not guarantee that the products advertised will always be in stock. We will advise you as soon as possible if any order cannot be filled.

We will make every effort to ensure the descriptions and prices for the goods and services shown on the online ordering service are accurate and up-to-date. However, we reserve the right to adjust the actual price charged if the prices shown are incorrect, and to vary our prices and product descriptions at any time and without notice.

You agree that where you acquire goods and services from us for the purpose of your business, any provisions of the Consumer Guarantees Act 1993 which would otherwise apply to the supply by us of those goods and services, do not apply.

Title to all products supplied to you will be retained by us until payment is made in full. All risk of loss of, or damage to, the products passes to you on delivery of the products to you.

Apart from crediting you the purchase price paid for any good or service we have been unable to supply or any good that you have returned in accordance with the paragraph above, to the maximum extent permitted by law we have no liability to you for any loss or damage (either direct, indirect or consequential, including any loss of profit) suffered by you or any other person as a result of us providing this on-line ordering service or any failure or delay in providing this service or the goods or services ordered.

We may make changes to these terms and conditions at any time and without notice.

The online ordering service and these terms and conditions are governed by New Zealand law.